Senior Manager for Client Engagement at RBC

RBC

📍 toronto, on, Canada

Full-time Other-General

Job Description

Join RBC Direct Investing as a Senior Manager for Client Engagement in Toronto. You'll develop strategic insights to enhance client onboarding and engagement while optimizing their lifetime value.
In this full-time role, you will lead initiatives that drive asset deposits and client retention, collaborating with Digital Marketing and Communication teams. Your insights will be critical in refining strategies, testing messaging, and reporting on results to senior management, ultimately influencing the financial services outcomes.
Key Responsibilities:
• Collaborate on strategies to boost asset deposits
• Lead cross-functional teams to reduce client attrition
• Conduct testing to enhance client lifetime value
• Report on engagement portfolio P&L outcomes
• Analyze strategic questions related to client retention
Requirements:
• Undergraduate degree in business or finance
• 3+ years managing P&L outcomes
• Strong communication and negotiation skills
• Und...
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