Senior Manager, Facilities (Toronto)

Location & Salary

Role can be based in Waterloo, Ontario or Calgary, Alberta and follows a hybrid model with 2-3 days per week in the office. Salary range: $95,000 - $110,000 per year.

Key Responsibilities

• Directly manages and develops Managers of Experience
• Provides coaching, performance management, and succession planning
• Ensures consistent standards, accountability, and execution across regions
• Leads team routines, meetings, and performance reviews
• Oversees day‑to‑day execution of Experience functional responsibilities
• Coordinates prioritization and deployment of resources across the circuit
• Supports theatres with escalation resolution and operational challenges
• Oversees execution of cleaning contracts and programs, security systems, utilities & energy management, sprinkler & alarm systems, building automation & controls, and facilities maintenance programs
• Supports vendor negot...