Senior Manager, Distribution Marketing Communications
Manulife
📍 Hong Kong, Hong Kong, Hong Kong
Job Description
Senior Manager, Distribution Marketing Communications is responsible for developing and delivering clear, consistent, and engaging communications to distributors and customers, keeping them informed of product launches and enhancements, and business and operational updates. This role ensures that distribution and customer messaging supports business objectives, enhances customer experience, and strengthens trust and brand reputation. The role works closely with marketing, product, operations, legal & compliance, and digital teams to align messaging across channels.
Position Responsibilities:
Develop and implement a distributor and customer communications strategy aligned with brand, customer experience, and business goals; maintain a communications calendar that is shared regularly with internal stakeholders and adapted as business needs evolve
Define communication frameworks, tone of voice, and messaging standards for distributor and customer-...