Senior Manager, Digital Performance Insights Toronto

Drive strategic priorities with impactful insights as a Senior Manager at DCS.

Leverage data analytics to shape decision‑making across digital channels and optimize performance metrics.

Join the DCS‑Digital Channels & Solutions team as you establish monthly dashboards that track Key Performance Indicators and evaluate client experiences.

This role requires expertise in SQL and Python, alongside a solid command of performance frameworks.

Collaborate with cross‑functional teams to provide diagnostic analytics and refine strategic solutions.

Key Responsibilities

• Establish dashboards highlighting Key Performance Indicators across digital channels
• Set forecasts reflecting organizational goals and market trends
• Analyze performance drivers to identify root causes of variances
• Conduct diagnostic analytics to find opportunities and inform strategies
• Partner with Digital Product Owners to monitor technic...