Senior Manager, Commercial Operations & Monetization

Birdman – Order Management & Logistics Coordinator

Responsibilities:

• Download and validate purchase orders from SPS Commerce and customer portals (e.g., Walmart, Costco, Soriana). Create orders in ERP system, coordinate pickups, and ensure documentation (ASNs, invoices) is ready for shipment.
• Oversee delivery status, proactively address incidents with clients or carriers to ensure timely and complete fulfillment.
• Prepare and upload invoices, follow up on acceptance, manage disputes, credit notes, and returns per company policies.
• Maintain inventory records, coordinate internal shipments with warehouse teams to ensure product availability and tracking.
• Automate processes with Power Query and Power Automate, continuously improving templates and eliminating manual tasks.
• Generate operational reports (e.g., in‑transit POs, aging, kit dispatches) to support decision‑making across departments.
• A...