Senior Manager Client Strategy at TELUS Digital

Lead client strategy initiatives with TELUS Digital as a Senior Manager in Vancouver, BC. This hybrid role focuses on transforming customer experiences through digital strategy and insights.
TELUS Digital is seeking a Senior Manager for its Client Strategy team. This position demands expertise in digital product strategy, contact center operations, and management consulting. You will shape high-stakes proposals while collaborating cross-functionally to leverage insights for Fortune 500 and mid-market clients' transformative deals.
Key Responsibilities:
• Own strategic narratives for client proposals and investments
• Build audience-specific messaging for digital leaders
• Facilitate strategic workshops for stakeholder clarity
• Conduct research linking business needs to digital strategies
• Collaborate with cross-functional teams to drive portfolio expansion
Requirements:
• 7+ years in digital product strategy or consulting
• Proven expertise in customer e...

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