Senior Manager, Claims

BMO

📍 Toronto, Ontario, Canada

Full time Other Management Occupations

Job Description

Application Deadline:

03/29/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

The opportunity: Senior Manager to provide leadership, guidance and direction to a team of Case Specialists adjudicating Individual Life, Critical Illness and disability claims. The position is responsible for the service, risk, financial performance, leadership and development of a team of Case Specialists. This role is accountable for Client experience and strong claims management practices which require aligning work practices, performance, and initiatives to reflect the organization’s strategic priorities.

  • A minimum of five+ years management experience of an Absence or Individual Life and Critical Illness claims team.
  • Proven success in developing, building and fostering high performance teams.
  • Strong leadership skills with an ability to engage employees to deliver top performance related to service, risk and quality.
  • Able to set direct...
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