Senior LMS Support Engineer — Incident & SLA Lead

Aqovia is seeking an analytical, process-driven Application Support Specialist to anchor our front-line technical operations for the nationwide LMS platform. You will own incident resolution and user satisfaction, serving as the bridge between millions of end-users and our core engineering squads.

If you excel at triaging complex bugs, managing strict SLAs, and ensuring mission-critical platform stability, this role offers a collaborative culture and meaningful impact within a fast-moving,