Senior IT Support Engineer

DIGITAL REALTY

📍 Denmark, Denmark, Denmark

Full time Computer Occupations

Job Description

Your role
Provide advanced technical support for hardware, software, and network issues.
Troubleshoot and resolve issues related to Windows/Mac OS, Office 365, desktop/laptop hardware, mobile devices, printers, and network connectivity.
Provide on-site support and support for remote users.
Assist in deployment, configuration, and maintenance of IT systems and software.
Document problem resolutions and contribute to the internal knowledge base.
Collaborate with L1 and L3 teams for smooth incident escalation and resolution.
Participate in system upgrades, patches, and deployments.
Participate in after-hours support as needed.
Ensure adherence to company IT policies, compliance, security standards, and best practices.
Provide end-user training and support as needed.
Representing the IT department in a customer-friendly and professional manner
Maintains an up-to-date and complet...
        

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Job Details

Location Denmark, Denmark

Job Type Full time

Category Computer Occupations

Posted June 14, 2026

Deadline July 24, 2026