Senior IT Service Delivery Lead for Microsoft Solutions

Link-Worldwide is seeking a Service Delivery Manager with extensive experience in IT Support and Managed Services. The successful candidate will provide end-to-end ownership of customer service contracts, work to build strong customer relationships, and ensure service renewals.

The role requires strong communication and problem-solving skills, as well as ITIL certification. Candidates must be able to work independently and have a customer-focused mindset. This position offers a full-time onsite role with relocation support included.