Senior Helpdesk / IT Operations Engineer

SUMMARY:
Are you a senior IT support professional who thrives in complex environments and enjoys solving highâimpact technical challenges? This is an exciting opportunity to take ownership of escalations, automation, and infrastructure improvements in a fastâpaced, modern IT environment.

POSITION INFO:
Company and Job Description: Join a dynamic IT operations environment where you will act as a senior escalation point, ensuring reliability, security, and efficiency across systems and services. You will play a key role in improving infrastructure, streamlining processes through automation, and supporting critical business systems. This role offers the opportunity to work across cuttingâedge technologies, including cloud platforms, identity management, and network security. You will collaborate with technical teams while also taking ownership of complex incidents and system optimisation, directly impacting service delivery and operational performan...