Senior Genesys Cloud CX Solution Architect

About Us

Condado is a specialized technology staffing and professional services firm focused on delivering high-impact talent for complex CCaaS (Contact Center as a Service) and enterprise technology engagements. We connect elite engineers and architects with Fortune 100 organizations undergoing mission-critical platform implementations and digital transformation initiatives. Our team operates at the intersection of technology and business outcomes — placing professionals who don't just fill seats, but move the needle on customer experience strategy.

Role Overview

We are seeking a Senior Genesys Cloud CX Solution Architect to lead the design and delivery of a high-impact Genesys Cloud CX implementation for an enterprise client. In this role, you will serve as the technical authority on the Genesys Cloud platform — owning the end-to-end solution architecture across routing, IVR, outbound dialer, reporting, and integrations. You will transla...