Senior Frontend Software Engineer - AI Copilot

Job Summary

At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down‑to‑earth culture. We are looking for a Senior Frontend Engineer to join our AI Copilot organisation. AI Copilot is a multi‑million ARR product that puts AI directly into the hands of customer service agents and administrators. You will own the user‑facing experience of AI‑powered features — building the interfaces where admins and agents interact with Copilot — taking significant pieces of work from design through to production. We ship to learn: our philosophy is to deliver early, deliver often, and iterate based on real‑world customer feedback.

Responsibilities

• Own and deliver end‑to‑end product features — from technical design through implementation, testing, release, and iteration — with a focus on the fron...