Senior Executive, Training Insight Specialist SEA

This role is responsible for analysing regional retail training performance and business data to provide insights, reporting, and recommendations that support data-driven decision-making across SEA.

Your Mission

Task 1: Training Performance Analytics & Insights

• Develop and maintain regional dashboards covering Sales, CX, Product, E-learning, and Operations metrics.

• Analyse training and performance data to identify trends, gaps, and improvement opportunities.

• Provide clear, actionable insights to SEA and market stakeholders.

Task 2: Reporting & Governance

• Prepare regular training performance reports for SEA and Global stakeholders.

• Ensure consistent KPI definitions, tracking, and reporting across all markets.

• Support governance of training metrics and data quality.

Task 3: Data Enablement & Stakeholder Support

• Partner with Retail Operations, CX, and Digital teams to ...