Senior Executive, Membership Relations

• Reputable Organization

• Attractive Remuneration Package

• Good Career Progression

As a Senior Executive, Membership Relations, you will be responsible for the following duties:

• Managed daily Membership and Guest Services operations by handling customer enquiries, resolving feedback, and processing membership applications, renewals, and related transactions.
• Performed opening and closing procedures, ensuring accurate shift documentation and operational readiness at all times.
• Collaborated with front-of-house teams to deliver seamless, efficient, and high-quality membership and guest services.
• Worked closely with the Marketing team to support membership programmes, promotional campaigns, and member engagement events.
• Maintained the confidentiality and accuracy of member information while ensuring compliance with regulatory requirements, company policies...