Senior E‑Commerce Support (Remote, VIP Care)

Paired is a global staffing and recruiting agency connecting remote talent with top companies. We are seeking a Senior Customer Support Agent for e-commerce, delivering high-touch experience across chat, email, and social DMs to uphold a premium brand voice.

You will own inquiries, orders, returns, and shipping issues with autonomy, while providing tailored product guidance and empathetic service to VIP customers.