Senior Director, Priority Banking Team

Job Summary

To lead a team of RM / Senior RMs / Acquisition RMs to achieve the team sales target by maximizing acquisition / referral opportunities and deepening existing client relationships for the Priority Client segment to the specified service standards. To develop an aggressive sales activity strategy for the team with a clear objective of achieving the set team sales target.

Key Measurement

• Quarterly Scorecard
• Branch Operation & Service League Table
• Branch CSS
• Financial and Non-Financial losses
• All Branch Audits
• FLC & Complaint
• Digital Migration

Strategy

• To lead a team of RMs / Senior RMs / Acquisition RMs to achieve specified sales targets and service standards.
• To provide guidance on day-to-day portfolio management.
• To guide the team in training and leading branch staff in deepening relationship & maintaining ETB clients for Priority Banking. ...