Senior Director, Customer Success (Hybrid, AUSTRALIA)
First Advantage
📍 Australia, New South Wales, Australia
Job Description
Senior Director, Customer Success Drive Value.
Shape Strategy.
Lead Transformation.
We’re looking for a bold, visionary Senior Director of Customer Success to lead our AUNZ region—an influential executive role that owns the entire post‑sales lifecycle for our most complex, high‑value enterprise customers.
If you’re passionate about delivering measurable value, inspiring high‑performing teams, and driving retention and expansion at scale, this is your opportunity to accelerate impact across one of our most strategic markets.
Why This Role Matters As the Senior Director of Customer Success, you will lead a powerhouse team responsible for delivering value realization , operational excellence , and sustainable revenue growth .
You will partner closely with Sales, Product, Operations, Customer Care, and Marketing to deliver exceptional outcomes tied directly to finance‑centric priorities...