Senior Dialer Developer at Phillips & Cohen
P
Phillips u0026 Cohen Associates
📍 winnipeg, mb, Canada
Job Description
Elevate your career as a Senior Dialer Developer with Phillips & Cohen Associates, Ltd. Focus on SAS and SQL optimization for US and Canadian telephony platforms while driving operational improvements.
This senior role involves direct collaboration with the Director of Global Telephony to enhance data reporting and troubleshoot issues. You will play a pivotal part in ensuring accurate reporting and improved workflows, employing your expertise to influence strategic decisions across the organization.
Key Responsibilities: • Develop and optimize code for data reporting • Analyze large datasets to identify operational improvements • Troubleshoot complex data issues proactively • Create comprehensive documentation of business rules • Collaborate with leadership to align on project initiatives
Requirements: • Extensive experience with SAS programming and SQL • Ability to manage large relational databases effectively • Knowledge of call center operations is advanta...
This senior role involves direct collaboration with the Director of Global Telephony to enhance data reporting and troubleshoot issues. You will play a pivotal part in ensuring accurate reporting and improved workflows, employing your expertise to influence strategic decisions across the organization.
Key Responsibilities: • Develop and optimize code for data reporting • Analyze large datasets to identify operational improvements • Troubleshoot complex data issues proactively • Create comprehensive documentation of business rules • Collaborate with leadership to align on project initiatives
Requirements: • Extensive experience with SAS programming and SQL • Ability to manage large relational databases effectively • Knowledge of call center operations is advanta...