Job Description
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San Francisco area. Do you have what it takes to take the next step?
+ Job description:
+ Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
+ Perform remote and on-site troubleshooting through efficient troubleshooting methodology
+ Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
+ Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Requirements
+ Interpersonal and customer facing skills
+ Proven experience as a Senior Desktop Support/ IT Technician
+ Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
+...
+ Job description:
+ Update and maintain technology knowledgebase with customer facing and internal troubleshooting documentation
+ Perform remote and on-site troubleshooting through efficient troubleshooting methodology
+ Test and deploy hardware and software solutions as part of new deployments, break-fix issues and move-add-change
+ Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions
Requirements
+ Interpersonal and customer facing skills
+ Proven experience as a Senior Desktop Support/ IT Technician
+ Trouble shooting complex technical problems • Proven excellence in customer service, interpersonal and customer-facing skills
+...