Senior Desktop Support & Helpdesk Lead

NTT DATA North America is seeking a Desktop Support Senior Associate for our Helpdesk team in Guadalajara, Jalisco, Mexico. The role provides frontline IT support for end-users, handling devices, applications, and processes while collaborating with internal IT teams on testing and maintenance.

You will engage in learning new IT tools, contribute to process improvements, and participate in on-site, 24/7 rotational support.