Senior CX Specialist — Cross-Functional Leader

RadNet, Inc. is seeking a Senior Customer Experience Specialist in San Luis Potosí, Mexico. This full-time role is responsible for delivering exceptional service to customers, managing complex inquiries, and driving continuous improvement initiatives to enhance the overall customer experience.

The ideal candidate will have 3-5+ years of relevant experience and a Bachelor's degree, with strong problem-solving skills and proficiency in CRM systems. A customer-focused mindset and excellent communication are essential for success.