Senior Customer Systems Engineer

LexisNexis

📍 kimberley, kimberley, South-Africa

Full-time Other-General

Job Description

Are you passionate about solving complex technical challenges and delivering impactful solutions for customers? Do you enjoy building strong relationships and using your technical expertise to influence product direction and business outcomes? About The Role You will resolve complex technical issues and implement tailored solutions that support customers throughout their lifecycle. This role combines technical expertise, customer engagement, and collaboration with internal teams to deliver reliable outcomes and drive value. You will also provide insights that help shape product improvements and strengthen customer success. Responsibilities Provide timely, accurate and complete technical resolution of customer issues across customer lifecycle interactions
Implement complex business and customer solutions into customer environments
Engage customers pre-sale to assess technical environments and requirements
Establish and maintain strong technical relationships with key assigned a...
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