Senior Customer Success Manager

Identify Solutions

📍 London, England, United Kingdom

full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Job Description

Senior Client Success Manager

Employee Experience SaaS | Hybrid (Milton Keynes) | £60,000 - £70,000 + Bonus

We're partnering with a fast-growing, well-funded SaaS business in the employee experience and employee listening space, helping organisations better understand and act on employee feedback through AI-powered technology.

Following significant growth and continued success within enterprise accounts, they are looking to hire a Senior Client Success Manager to join their expanding Client Success function and take ownership of a portfolio of strategic customers.

The Opportunity

You'll own key client relationships end-to-end, combining strategic account management, customer success, commercial ownership and delivery expertise to help enterprise clients maximise value from the platform.

You'll work closely with HR, People, Employee Experience and business leaders, helping organisations improve enga...

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