Senior Customer Service Representative Licensed
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Wells Fargo
📍 Taguig City, Philippines, Philippines
Job Description
**About this role:** Wells Fargo is seeking a Senior Customer Service Representative Licensed.
**In this role, you will:**
+ Support internal and external customers by providing moderately complex support services in account management, operations, documentation, funding, customer service and technical support
+ Provide feedback and present ideas for improving or implementing processes and tools within Customer Service- Licensed group
+ Perform complex duties including: acting as primary support contact for customers and internal partners, supporting clients, answering questions, solving problems and transactional or navigational support
+ Provide subject matter expertise and interpretation of procedures to less experienced staff
+ Interact with immediate team, functional area and internal peers outside work group on wide range of information
**Required Qualifications:**
+ 2+ years of Customer Service- Licensed support experience, or equ...
**In this role, you will:**
+ Support internal and external customers by providing moderately complex support services in account management, operations, documentation, funding, customer service and technical support
+ Provide feedback and present ideas for improving or implementing processes and tools within Customer Service- Licensed group
+ Perform complex duties including: acting as primary support contact for customers and internal partners, supporting clients, answering questions, solving problems and transactional or navigational support
+ Provide subject matter expertise and interpretation of procedures to less experienced staff
+ Interact with immediate team, functional area and internal peers outside work group on wide range of information
**Required Qualifications:**
+ 2+ years of Customer Service- Licensed support experience, or equ...