Senior Customer Order Specialist - IGT NAM
P
Philips
📍 Ciudad de Panama, Panama, Panama
Job Description
Drive operational excellence in customer order management for our North America business, while building the technical, analytical, and leadership foundations for your next career step at Philips.
**Your role:**
+ **Support daily operations and KPI performance:** Assist the Team Lead in day-to-day operations under general supervision, managing KPIs to meet agreed targets and ensuring team performance aligns with organizational goals.
+ **Process and safeguard order execution in SAP:** Demonstrate thorough understanding of the order processing system and its governing processes, handling exceptional orders and deviations promptly while adhering to established protocols to protect operational integrity and customer satisfaction.
+ **Act as a key user and coach for the team:** Support colleagues in following standard processes and SAP navigation, and define and implement actions that optimize workflows to increase efficiency and productivity across the organization.
+ **Dri...
**Your role:**
+ **Support daily operations and KPI performance:** Assist the Team Lead in day-to-day operations under general supervision, managing KPIs to meet agreed targets and ensuring team performance aligns with organizational goals.
+ **Process and safeguard order execution in SAP:** Demonstrate thorough understanding of the order processing system and its governing processes, handling exceptional orders and deviations promptly while adhering to established protocols to protect operational integrity and customer satisfaction.
+ **Act as a key user and coach for the team:** Support colleagues in following standard processes and SAP navigation, and define and implement actions that optimize workflows to increase efficiency and productivity across the organization.
+ **Dri...