Job Description
Lead customer engagement and insights initiatives at Axonify as a Senior Customer Insights Manager. This hybrid-flexible role will focus on gathering and analyzing customer feedback for strategic developments.
As a leader, you will run the customer feedback lifecycle and manage the win/loss program, directly impacting Axonify's product roadmap. This position requires collaboration across Product, Sales, and Marketing teams, ensuring that customer signals translate into actionable business strategies.
Key Responsibilities:
• Aggregate customer feedback from various channels
• Analyze insights to inform product and marketing strategies
• Provide reports and presentations to leadership teams
• Oversee the structured win/loss program and insights
• Facilitate collaboration across multiple teams for alignment
Requirements:
• 3-5 years in customer insights or voice of customer roles
• Experienced in feedback col...
As a leader, you will run the customer feedback lifecycle and manage the win/loss program, directly impacting Axonify's product roadmap. This position requires collaboration across Product, Sales, and Marketing teams, ensuring that customer signals translate into actionable business strategies.
Key Responsibilities:
• Aggregate customer feedback from various channels
• Analyze insights to inform product and marketing strategies
• Provide reports and presentations to leadership teams
• Oversee the structured win/loss program and insights
• Facilitate collaboration across multiple teams for alignment
Requirements:
• 3-5 years in customer insights or voice of customer roles
• Experienced in feedback col...