Senior Customer Escalations Specialist – Refunds & Resolutions

Remote | Full-Time

Base Salary: $1,000–$1,500 USD per month

Performance Bonus: Up to $500 USD per month

HelloLesson is an Inc. 5000 company operating a growing portfolio of education and service brands throughout the United States.

For more than 15 years, we have helped over 150,000 customers connect with qualified instructors and service professionals in their local communities. Our brands provide private lessons and event services across areas including swimming, tennis, skateboarding, bartending, archery, ice skating, and other specialized services.

We operate in a fast-paced, entrepreneurial environment where team members are expected to take ownership, solve problems, exercise good judgment, and continuously improve the customer experience.

As we continue to grow, we are strengthening our customer ...