Senior Cross‑Tech Managed Services Engineer (L3)

NTT DATA, Inc. in Cape Town seeks an experienced Cross Technology Managed Services Engineer (L3) to proactively identify and resolve complex incidents, ensure client infrastructure is configured and operating, and lead ongoing service improvements across Cloud, Security, Networking, and Applications.

Responsibilities include mentoring junior staff, incident logging and escalation, and contributing to automation initiatives, with focus on proactive monitoring and knowledge sharing to enhance