Senior Credit Controller

Shift Timings:

Australian/New Zealand shift, Mon to Friday, 5 Days working; Rotational Shifts and Week offs. Should be open to work on any shifts as per business and client requirements. Work as per TCS working policy.

Domain and Primary Requirement:

• Strong experience in B2B Collections, Accounts Receivable, Credit Control, and Order-to-Cash process
• Hands-on experience in cash collection, debt recovery, payment negotiations, and dispute resolution.
• Proficiency in CRM tools for case management, customer communication, and SLA tracking
• Strong stakeholder management skills with experience engaging with Sales, Customer Service, Finance, Operations, and external customers.
• Proven experience managing large strategic customer accounts and complex collections portfolios across multiple business entities.
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