Senior Conversational AI Designer, Scheduling & Execution
C
CVS Health
📍 Work at Home, TX, United States
Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Position Summary**
We are looking for a Senior Conversational AI Designer to lead interaction, flow, and content design across our automated and AI-driven communication channels at Signify, within the Scheduling and Execution (S&E) product area.
As a key strategic contributor and consultant, you will design the conversational interfaces that enable members to schedule visits and ensure seamless multi-channel communication (IVR, automated Voice, Chat, SMS). As we amplify our work with AI, you will help set the direction for...
**Position Summary**
We are looking for a Senior Conversational AI Designer to lead interaction, flow, and content design across our automated and AI-driven communication channels at Signify, within the Scheduling and Execution (S&E) product area.
As a key strategic contributor and consultant, you will design the conversational interfaces that enable members to schedule visits and ensure seamless multi-channel communication (IVR, automated Voice, Chat, SMS). As we amplify our work with AI, you will help set the direction for...