Senior Compliance Manager - Compliance Risk Management

JOB RESPONSIBILITIES

• Performs compliance due diligence and oversight of new products, services and initiatives at the Bank.

• Manages Nelnet Bank’s Complaint Management Program, including trending, analysis, issue identification, reporting, and process improvement.

• Develops and continually enhances due diligence tools for new products.

• Manages Nelnet Bank’s Compliance Training Program including LMS administration and supplementary training development and delivery.

• Leads Nelnet Bank’s marketing compliance reviews to ensure compliance with laws, regulations, policies, procedures, and guidance.

• Advises diverse business units and all levels of management on complex compliance risks and requirements.

• Keeps policies, procedures, and guides that are within primary scope of responsibilities up to date with the Bank’s risks, activities, and the changing regulatory landscape.

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