Senior Client Manager

About the Company

Nava is on a mission to fix healthcare. Fusing deep benefits expertise with cutting-edge technology, Nava delivers a modern, transparent, and affordable healthcare experience through its AI-powered benefits platform, HQ.

Responsibilities

• Manage a portfolio of California large group employer clients (100–2000 lives) as a trusted advisor
• Lead annual service plan execution including renewals, open enrollment, and compliance support
• Design creative, consultative benefit solutions based on the California marketplace and alternative funding arrangements
• Develop and deliver renewal presentations, financial reporting, and budget reviews
• Foster executive-level relationships and collaborate with internal teams to streamline servicing

Requirements

• 7-15 years of employee benefits experience with a brokerage
• 5+ years of recent experience independently managing accounts
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