Job Description
The TeamThe Senior Client Insights Analyst plays a vital role in the firm’s Pricing & Client Insights team, focusing on client portfolio and legal matter analytics and reporting. This includes developing dashboards and data visualizations for stakeholders across the firm. Reporting to the Senior Manager of Client Insights, this role is part of the broader Client Insights & Client Matter Intake function and can be based in any Canadian office.You will be focusing on:Collect, consolidate, and analyze client/matter data to prepare reports and presentationsConduct periodic and ad hoc client portfolio and matter performance analysesCollaborate with Pricing, Finance, Business Planning & Analysis, and Pursuits teams to provide accurate and timely reportingSupport the development of best practices for client insightsAssist in assessing client insights processes and identifying improvements to enhance satisfaction and profitabilityResearch and manipulate client insights data to assess key metri...