Senior Client Development Director
H
Hub Group
📍 Oak Brook, Illinois, United States
Job Description
Essential Job Functions Serve as the dedicated executive point of contact for assigned Tier 1 clients with large footing in warehouses, cross-docks and consolidation centers, owning overall relationship health, performance outcomes, and strategic alignment. Lead the design and delivery of customized supply chain solutions spanning warehousing, transportation, labor strategies, reporting, and facility/network considerations Develop and execute annual and multi‑year account strategies focused on value creation, continuous improvement, and customer growth objectives Facilitate Monthly and Quarterly Business Reviews, leveraging advanced analytics and performance insights to drive decision‑making and improvement initiatives Partner closely with Account Operations, Warehouse leaders and functional leadership in Managed Transportation, Brokerage and Intermodal BU’s to ensure execution aligns with highly tailored customer requirements and SLAs