Senior Claims Representative - Hybrid Role

Co-operators

📍 hamilton, on, Canada

Full-time Other

Job Description

Step into a pivotal role as a Senior Claims Representative III with CGIC, working in a hybrid setting. Take the lead in managing complex bodily injury claims while enhancing client service satisfaction.

This full-time position is ideal for experienced claims professionals with a CIP designation. Your key responsibilities include negotiating complex claims, providing coaching to your team, and ensuring compliance with quality service standards. You will play a crucial role in fostering a supportive environment that prioritizes clients and community engagement.

Key Responsibilities:
• Analyze and settle complex bodily injury claims
• Interact with clients, claimants, and lawyers for investigations
• Oversee claims related to defence litigation and ADR
• Mentor and support the claims team to enhance performance
• Uphold high standards of client service in all interactions

Requirements:
• Minimum of three years in c...
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