Senior Associate

Pasay, Philippines | Posted on 06/02/2026

Infinit-O is the trusted customer‑centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people.

Job Description

General Responsibilities (Client Admin)

Process Lead works with Team Lead in managing workload allocation and workforce scheduling to ensure optimal resource utilization and timely completion of deliverables.

Serves as a preparer and/or reviewer of reports and deliverables produced by team members, ensuring accuracy, quality and adheres to standard operation procedures.

Lead process transition and migration activities, ensuring effective knowledge transfer, comprehensive documentation/training materials to support process transition. Ensure smooth and successful migration of processes with minimal operational ...