Senior Associate, Deactivations

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization._
Lyft is looking for a detail oriented and experienced specialist to join our evolving Trust and Safety team. This individual will review a broad variety of Safety concerns and will be responsible for maintaining and optimizing a safe and happy global community of Lyft's drivers and riders. We're looking for someone motivated to go above and beyond for our community members to instill trust in the Lyft platform. Join us to create, implement and expand our community's safety practices.
**Responsibilities**:
- Exemplify customer obsession by strong safety advocate for our community while providing fair resolutions to customers problems
- Utilize cross functional communication and relationships to drive the best outcome for the customer and Lyft
- Be accountable to key performance metrics set for the team such as SLAs, quality m...

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