Senior Application Support Engineer (L2)

5190 Kyndryl (Thailand) Company Limited

📍 Bangkok, Bangkok, Thailand

Full time Computer Occupations

Job Description

Description
 : We are looking for a dedicated and caring Sr.Application Support Engineer (L2) to join our team. In this role, you will provide advanced technical assistance and help ensure our systems run smoothly for all users. You will work closely with cross-functional teams, dive into complex issues, and play an important part in keeping our applications stable and reliable.
Key Responsibilities
Diagnose and resolve escalated technical issues related to software, hardware, networks, and applications.
Perform advanced troubleshooting, log analysis, system checks, and configuration reviews.
Collaborate with L1 support by offering guidance, documentation, and knowledge sharing to help reduce recurring escalations.
Escalate unresolved issues to Level 3 or engineering teams with clear documentation and reproduction steps.
Monitor system alerts and proactively address potential problems before they impact users.
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Job Details

Location Bangkok, Bangkok

Job Type Full time

Category Computer Occupations

Posted March 03, 2026

Deadline April 12, 2026