Senior Analyst, Customer Analytics - Growth Programs

As a Senior Analyst on the Customer Analytics team, you will lead high-impact customer analytics with a special focus on customer behaviors and opportunities within key growth programs such as Gift Registry, Credit Card Loyalty, and Design Services. This strategic role leverages advanced analytics, web and digital journey analysis, and experimentation to deliver actionable insights on customer behavior, program health, engagement, and loyalty, resulting in strategic recommendations.
+ This position is fully remote
+ This role is an Individual Contributor position


A day in the life as a Senior Data Analyst, Growth Program Insights…
+ Define success metrics and track impact across key business outcomes, including engagement, conversion, retention, and Customer Lifetime Value (CLV)
+ Collaborate with product, marketing, CRM, and digital teams to influence strategic roadmaps and execution
+ Design and execute A/B tests and experiments, applying statistical m...

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