Senior AI Engineer (Search / Retrieval)

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.

We foster a flexible, trust‑oriented culture that empowers everyone to take full ownership of their roles, while balancing productivity with self‑care.

As a Senior Software Engineer on our Enterprise Retrieval team, you will build the retrieval layer that powers enterprise AI agents at Workato, stitching together data from multiple source systems into ranked, permission‑aware responses.

• Build a unified retrieval layer across enterprise systems (Google Drive, SharePoint, Confluence, Jira, Asana, Zendesk, FreshDesk, Salesforce, Notion, etc.) exposing a clean, agent‑friendly interface.
• Design hybrid retrieval pipelines that combine lexical (BM25), dense vector, and structured (SQL/graph) retrieval with smart re‑ranking tuned for cross‑source ...