Job Summary:
We are searching for professional AR Operations Officers to represent our clients by providing remarkable service to their customers. The job holder is responsible for performing cash application/AR activities, following up on overdue accounts, maintaining regular customer contact and addressing all inquiries with accurate and efficient response.
Job Responsibilities:
Perform cash application and AR activities, including posting incoming payments and account reconciliationInvestigate and resolve unapplied cash, discrepancies, disputes, and deductionsHandle query resolution, adjustments, and customer issues within company policiesSupport chargebacks and negotiation of repayment terms with customersMaintain accurate records, meet performance KPIs, and drive continuous improvementLiaise with internal stakeholders and provide support to Department Head on ad-hoc tasksJob Requirements:<...