Job Description
Senior AE
Role Purpose
The Senior AE is responsible for driving account retention, renewal success, and sustainable growth across assigned client accounts. This role focuses on maintaining strong client relationships, proactively managing renewal opportunities and risks, and ensuring clients continue to realize value from FutureSkill solutions. The Senior AE also serves as a senior team member who contributes to best practices, process improvement, and overall retention performance.
Key Responsibilities
1) Own renewals for assigned accounts
Take full ownership of the renewal plan, timeline, and strategy for assigned accounts.
Manage each account proactively well ahead of contract expiry.
Prepare renewal proposals, pricing alignment, and internal approvals in a timely manner.
Drive on-time renewals and minimize revenue loss from churn.
2) Retain and stabilize existing clients
...