Senior Admissions Counselor

upGrad

📍 Chennai, Tamil Nadu, India

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists

Job Description

Job Title: Senior Admission Counsellor - Study Abroad
RESPONSIBILITIES & DUTIES
- Engage with assigned leads and promptly initiate contact through the auto dialer system.
- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs for Germany and Italy public universities.
- Build rapport, credibility and establish trust with leads through effective communication and active listening.
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA
- Minimum of 1 years of Edtech-sales experience (Study Abroad is plus),
- Min Graduation is required.
- Previous experience working a 6-days work week.
- Currently working in the capacity of an in...
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