Job Description
Your Mission
As a Senior Account Manager, you'll manage local bus carriers to ensure the daily success of the BlaBlaCar Bus Marketplace in Brazil. Working with senior stakeholders, you will drive territory growth and partner satisfaction, leveraging sales, business consultancy and operational excellence to deepen partner relationships.
Your responsibilities
- Act as the main point of contact between BlaBlaCar and bus operator partners
- Build and maintain long-term relationships with commercial, operational and executive stakeholders, by developing growth plans per partner/region/route;
- Lead business reviews, performance meetings and strategic alignment sessions
- Proactively manage partner satisfaction, retention and churn prevention, also guaranteeing full inventory amongst all partners.
- Negotiate exclusive benefits to final users, such as discounts
- Monitor and optimize key KPIs, including, but not limited to:...