Job Description
Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography.
Essential Responsibilities
- Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
- Responsible for both territory sales & margin growth.
- Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
- Manage and nurture account relationships to drive renewals and repair opportunity.
- Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
- Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor.
- Partner with branch b...