Senior Account Manager - Customer Growth & Success (Santiago)

Senior Account Manager - Customer Growth & Success

Remote (US Time Zones Preferred) | Full-Time

Empower Clients. Drive Expansion. Deliver Results.

A fast-growing, AI-powered SaaS company is looking for a Senior Account Manager - Customer Growth & Success to lead post-sale relationships and unlock new opportunities across high-value clients. You’ll work at the intersection of customer satisfaction and revenue expansion, ensuring every account is nurtured, retained, and ready to grow.

What You’ll Do

• Own the client lifecycle post-sale—from onboarding through renewals and upsell
• Build trusted relationships across a portfolio of mid-market and enterprise clients
• Deeply understand each client’s goals, workflows, and adoption path
• Proactively identify growth opportunities and collaborate with sales to close them
• Conduct regular success reviews, planning calls, and product feedback loops
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