Security Receptionist/Administrator

Job Description

Staffing the Reception desk when required, ensuring Reception is not left unattended at any time;

Answering all telephone calls in a polite and professional manner;

Issuing and programming access badges and cards for cleared personnel;

Operating and monitoring security systems, CCTV and alarms and responding in accordance with procedures;

Providing administration support to the security management team.

Assist where necessary with the New Starter induction process;

Handling internal and external enquiries (via telephone or face to face) in a helpful manner, striving to answer queries and solve problems with a can do attitude;

Providing an excellent standard of customer service at all times, being an ambassador for the company’s vision of setting the standard of customer service;

Working effectively with the Fleetlands site security team, ensuring that Reception and Security are communicating...