Job Description
Overview:
In the Night Auditor position, you will handle all guest services matters while attending the registration desk and taking calls over the phone. You will run end of day reports, balance the financials and complete daily reporting for property. You will function as the PIC (person in charge) supported by a watchman.
Responsibilities:
+ Maintain guest information, including credit card information, in a secure and confidential manner
+ Process cash and credit card transactions
+ Sell amusement park tickets
+ Balance daily room revenues and reconcile posting errors
+ Balance F&B revenues via Micros poll
+ Complete the audit and rollover PMS to the next business day
+ Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process
+ Maintain open communication with other shifts and Management
+ Supervise the watchman duties to maintain a clean and safe environment and accommodate guest ...
In the Night Auditor position, you will handle all guest services matters while attending the registration desk and taking calls over the phone. You will run end of day reports, balance the financials and complete daily reporting for property. You will function as the PIC (person in charge) supported by a watchman.
Responsibilities:
+ Maintain guest information, including credit card information, in a secure and confidential manner
+ Process cash and credit card transactions
+ Sell amusement park tickets
+ Balance daily room revenues and reconcile posting errors
+ Balance F&B revenues via Micros poll
+ Complete the audit and rollover PMS to the next business day
+ Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process
+ Maintain open communication with other shifts and Management
+ Supervise the watchman duties to maintain a clean and safe environment and accommodate guest ...