Scheduling & Customer Success Agent

Fidelity Services Group is seeking a Scheduling Agent in Krugersdorp, South Africa. The role involves ensuring timely communication and fitment scheduling for customers across various channels, including phone and email, while maintaining high service standards.

The ideal candidate will possess excellent communication skills, computer literacy, and a background in customer service, with a focus on resolving fitment issues effectively. Experience in Telematics is advantageous as it will support understanding of the scheduling process.